IT Managed Services Offer | NetFusion Designs

Imagine a world where

IT issues are fixed even before you realized there’s a problem

Downtime is practically non-existent

Your calls get answered under 30 seconds when you reach your IT provider for support

Your business benefits from the latest technology advancements, making you up to 40% more efficient than your competition…

All at a price that makes perfect sense to you!

This is not some state of Utopia that will never be known to mankind, we know 100+ businesses in Canada living in this world already!

But before we get into that, let’s address the elephant in the room...

Important note: this is only for business executives who

Are tired of their companies being treated poorly by IT providers who clearly no longer have the capacity to cope with their growing demands

Have a team of 5 - 500 staff (onsite and remote)

Have had it with constantly facing one IT issue or the other, without an apparent solution in view

Are tired of long-winding contracts that keep them stuck with under-performing and unreliable IT service providers

Are ready to have IT propel their business growth, rather than remain the necessary evil it has been…

If you meet these five (5) criteria, what you are about to look at could radically change your business

Why is it so difficult to find an IT provider that does it all for your business?

An IT partner that
‍

keeps your cybersecurity 100% bulletproof,

while keeping you compliant,

while proactively ensuring your day to day processes are seamless,

while still being available to solve any random IT issue that may pop up immediately!

Because let’s face it, life would be a lot easier if you could dump all your IT needs on a single, trusted IT provider.

Rather than constantly interviewing a new “specialist” for every new IT project, wouldn’t it be great to have all the specialists and IT experts in one mega team that you already know and trust?

Because with great business ambitions come the need for great IT.

You know that IT is great, when it's no longer a dreaded aspect of your business you have to budget for, but an active key-player in your company’s growth.

And great IT support? You know that by how quickly and easily everything runs. Great IT support makes your entire IT environment run like a well-oiled machine, without the hiccups, complexities or surprise bills!

If we are going to put CANADA on the map, it’s going to be by building and growing businesses that make the world a better place, and none of that would be possible without the right IT environment.

We believe this so much so, we built an entire company to offer this level of support and expertise to businesses all around Canada.‍

There’s no point taking our word for it when you can hear right from these businesses

"NetFusion Designs has been a godsend for our IT needs. The responsiveness of their team is incredible, and we have not had any downtime since they took over!"

"NetFusion Designs has been our IT guru for several years now and they have proved themselves to be one of the best companies we've seen in a long time. They are not only experts with computer knowledge, customer service, and responsiveness but show genuine care for your business' success as well."

"NetFusion Designs have shown some of the best customer service i've ever experienced with their know-how, responsiveness and care for your business' success."

"NetFusion Designs is an amazing company that responds to your needs quickly and efficiently. They rebuilt our environment which was aging and under-performing, the new environment was super fast and enabled us to scale our business. I highly recommend NetFusionDesign's services!"

Get the IT support you deserve

With 100 years of combined IT expertise, we’ve seen it all

Whether you are nervous around computers or not, technology can have a profit-building impact on your business.

With this many years of experience as a team, we know the lackluster and (sometimes) terrible IT support experiences that businesses in Canada and the USA have had…

All promises, no delivery.

Recurring IT problems, poor internet, stone-age IT systems, non-existent remote work opportunities, and do we need to mention the cybersecurity threats and compliance issues?

All these with lock-in contracts that keep you tied to an IT provider that has no clue how to make IT work for you!

We stepped in to normalize state-of-the-art IT support

NetFusion Designs was birthed out of a need to enable Canadian businesses achieve greater success with technology.

Ever since 2006, we have helped over 300 forward-thinking businesses in Canada and the USA get ahead of the competition with uniquely tailored IT solutions.

Our IT support has taken some getting used to for these businesses! On-time, every time, with substantially reduced operational costs are some of the results our client won’t stop raving about…

Take care of IT for me

How we offer a completely different IT experience

100 years of combined expertise

We both know that this is a rarity… We are a team of IT professionals with a combined century of experience. It’s safe to say that we have seen it all, and have the skills and expertise to take your organisation where it needs to be with IT.

90% same day resolution

With our managed services, you can say goodbye to endless cycles of dealing with IT problems. If a problem ever pops up, we make sure it’s fixed in one day… And the best part? Once we have fixed an issue, it does not resurface.

Completely tailored to your specific business

Rather than try to shoe-horn you into a stack of IT solutions that we think you need, we take out the guesswork completely by learning your business. We take the time to fully understand your processes, and help you build a machine to seamlessly aid operations.

Under 30 seconds response time

We understand this: if you’re calling for help, you need it right away, not in 3 hours! As soon as you call, you are connected to an IT professional that knows your name and specific needs (rather than a random call center representative that has no clue about your history).

No lock-in contracts

Stay with us because you cannot imagine running your business without our tailored IT support, not because of a contract. We have seen quite a number of Canadian businesses stuck in abusive relationships with their IT partners, that doesn’t have to be you.

Transparent & simplified IT

We’re on a mission to take the complexities out of tech. We have seen IT providers milk companies dry, by using complex IT jargon. We are not those people, and we’ll never be. So we keep you in charge of your IT, by helping you understand all the details, in a simplified way.

We handle IT all

It’s a major advantage of outsourcing your IT management to a team of experts who have been there and done that. You can confidently dump 100% of your IT management on us. With in-house experts on every aspect of IT you can imagine, relax, we’ve got IT covered.

Take care of IT for me

“We leveraged NetFusion Designs as our Trusted Managed IT Provider, they helped us scale our environment and streamline processes.”

The support provided has been amazing!

We leave nothing about your IT environment to chance

24/7 Helpdesk and support

Our support team is available to pick up your call and offer expert help immediately, round the clock. We attempt to resolve the issue right on the call (without any tickets) because most of the time, we are already working to handle the situation before you call.

If for some reason, we are unable to solve your issue remotely, we will be at your office in no time, because we are local to you.

Cyber security

Small business is the target of 43% of all cybercrimes and 87% think that antivirus alone will protect them. You don’t want to become a cyber statistic.

We proactively ensure that threats are mitigated as they come up, keeping your entire system secure (on all devices, home or abroad). With our 6 layers of protection, we keep your vital data secure online, no matter what.

Proactive maintenance

You can go about your business knowing that expert eyes are on your entire IT infrastructure. If there’s ever an issue, we are the first to know and our response is instant.

The best part is that we don’t need babysitting, we do what’s best for you while maintaining transparency every step of the way: this way, you stay in charge.

Data backup and recovery

Without a rock-solid backup system, what’s your assurance that some unforeseen storm won’t take you out of business? We avoid sour surprises and ensure that your backup is fail proof, securely storing your data across multiple geographical locations, as well as on the cloud.

Reliable cloud and remote work solutions

We make your transition to the cloud seamless, and operations on the cloud even more amazing. You no longer need to get to the office to use certain software, no matter your industry. You can work from anywhere, on any device, with absolute security and efficiency.

Telephone and VoIP

Most of our clients reduce their communications budget by up to 40% with our VoIP solutions.

Get ready for the best experience you have ever had with your business phone system because beyond being affordable, calls are crisper and clearer than ever, you never miss a client call, and you can answer the same call on multiple devices (smartphone, PC, etc).

Trouble-free compliance

To assure you of staying compliant (and securing your client's private data) you need a partner who has helped dozens of businesses in an array of industries, meet compliance requirements in record time!

That’s us, whether it’s finance compliance with APRA or medical compliance, we’ve helped several businesses like yours and can help you stay compliant.