Fast, dependable IT support and fully managed IT for North York businesses — on-site engineers from our downtown Toronto office, minutes down Yonge, a 24/7 helpdesk that actually answers, and security, cloud and backup handled for you.
Ongoing managed IT or a one-off problem — tell us which and we'll respond accordingly.
We won't sell your data or send you marketing you didn't ask for.
Trusted by businesses in North York, across Toronto, and North America
A lot of North York businesses — professional firms around Yonge and Sheppard, medical and dental clinics near the hospitals, offices in the Consumers Road park — call us when their one IT person leaves, a provider goes quiet, or nothing has been documented. We take over the helpdesk, secure the environment, get backups tested, and put it all in writing, so day-to-day IT stops hanging on any single person.
Every organization is different, and we'd rather understand yours before recommending anything. The first conversation costs nothing and often ends with us telling you what not to spend money on.
One number your North York team actually gets through on — tickets owned start to finish, not bounced between inboxes.
Endpoint protection, email filtering and staff phishing training run as one layered defence, not a box you tick once.
Immutable, off-site backups we test by actually restoring them — because an untested backup is just a hopeful guess.
Microsoft 365 and cloud set up properly, plus a licence review that usually finds seats and features you're paying for but never turned on.
Wi-Fi, cabling and firewalls designed around your actual floor — a busy Yonge-corridor office isn't a generic template.
A quarterly technology plan and budget you can take to the board — the strategic layer most providers quietly skip.
North York is served from our downtown Toronto office at 401 Bay Street — usually 20 to 25 minutes up Yonge or the DVP, and that's where onsite visits are dispatched from. Remote support is immediate regardless of location, and we'd rather say that plainly than claim a North York address we don't keep.
For planned work, on the date we agree. For emergencies, as fast as travel from our downtown Toronto office allows — realistically 20 to 30 minutes plus dispatch time. Anything more specific gets committed in the agreement, not on a web page.
No. Plenty of clients start with a one-off problem or a short engagement. If the only thing keeping a client is the contract, the relationship has already failed.
Yes — co-managed arrangements are common. Your internal person keeps the relationships and context, and we cover depth, out-of-hours, and the specialisms one person can't reasonably hold.
It depends on headcount, complexity, and how much you want covered. We'd rather scope it properly and give you a real number than publish a per-user figure that turns out not to apply to you.
Tell us what's not working. We'll be honest about whether we're the right fit and what it would realistically involve.
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