A SOC 2 Type II attested Canadian MSP with a 15-minute critical SLA, named engineers, and offices in six cities. Send your RFP or requirements document and we respond with a written proposal in five business days.
You are running an RFP because your current arrangement stopped working or your business grew past what one internal admin can hold. Here is what NFD brings to a managed IT selection process.
If your RFP asks the standard managed-services questions, our response will answer with specifics and evidence. Here is what a written NFD proposal typically includes.
Three ways to bring us into your process. Choose whichever fits how your procurement runs.
Five business days from receipt of the RFP document. If we need a scoping call to answer accurately, we schedule it within two business days and the five-day clock starts after the call.
Both. We respond to formal RFPs from procurement teams, informal requirements documents from operations leads, and to a 30-minute scoping call followed by a written proposal. Whichever your organization uses is fine with us.
Yes, under a mutual NDA. We provide the SOC 2 bridge letter without NDA on request. The full report is available to prospective clients under NDA for enterprise procurement and cyber-insurance reviews.
Yes. We provide three references at similar user count and industry to yours, with contact details and a note describing what each client will be able to speak to.
Ten to about 500 users. Below ten we can support you but a formal RFP is usually overkill. Above 500 we still respond but partner with additional engineering capacity where needed.
Yes to both. Our standard MSA already includes DPA language. Confidentiality agreements are signed the same day requested.
Yes. We have experience with municipal, non-profit, and healthcare procurement templates. We hold Canadian data residency for all backups and are familiar with PHIPA and MFIPPA requirements.
Send your RFP or requirements document to info@nfd.ca. Or call 647-476-5259 and ask for the managed IT RFP desk. Written proposal in five business days, references and SOC 2 bridge letter on request.