Reliable IT support and fully managed IT for Burlington businesses — on-site engineers across Halton, a 24/7 helpdesk, and proactive security, backup and monitoring that keep manufacturing and professional-services teams running.
Need a fully managed agreement for your Burlington team, or help with one problem? Let us know and we will respond to match.
We won't sell your data or send you marketing you didn't ask for.
Trusted by businesses in Burlington, Halton Region, and across North America
Established Burlington businesses often come to us with a decade of accumulated systems and no one really steering them. We take over the helpdesk, security, monitoring and backups, document what's there, and give you one accountable partner — so IT stops being something you have to worry about.
We start by looking at what you already have. A first conversation is free, and it often saves Burlington businesses money by ruling out purchases they do not need.
Burlington's economy leans on advanced manufacturing, professional services and a growing life sciences cluster, split between the downtown core around Brant Street and the employment lands along the QEW and Highway 407. We reach most of it from our Mississauga office along the QEW, and most problems are being worked on remotely within minutes of the call.
Many Burlington employers sit in the business parks around Appleby Line, Walkers Line and Burloak Drive: plants, distribution centres and regional head offices, some running more than one shift. We schedule patching around production, keep shop-floor equipment on its own network segment, and plan hardware replacement in the budget instead of buying in a panic when a server dies.
Law, accounting, engineering and insurance offices near Brant Street and Lakeshore Road usually have between ten and fifty staff, a document management system and clients who send security questionnaires. We give them enforced MFA, backups that are test-restored on a schedule, and a written record of controls they can hand to a client or an insurer.
Medical, dental and physiotherapy practices, and life sciences firms in the business parks, carry PHIPA and data-handling obligations. We keep practice and lab systems patched outside appointment and testing hours, and we can show that backups actually restore.
Engineers travel from 6700 Century Avenue in Mississauga, roughly 30 minutes along the QEW outside rush hour. Planned work happens on dates we agree with you. For urgent hardware failures, remote triage starts first and an engineer is sent as soon as it is clear someone needs to be there.
Yes. We support businesses across the city, from Aldershot and Tyandaga to Alton Village, Millcroft and the rural north. Remote support works the same everywhere; travel time for on-site visits depends mostly on the QEW and Highway 407.
Yes. Moves between Burlington, Oakville and Milton are common. We plan the internet circuit order, cabling, firewall and phone cut-over with dates, so staff log in on the first morning in the new space.
It can be managed. We put your office behind its own firewall and network segment so other tenants cannot see your devices, and we tell you plainly if a dedicated circuit would be worth the cost.
Most agreements fall between $100 and $185 per user per month, depending on what is covered and how much on-site time you need. Projects and hardware are quoted separately, and you get the price in writing before you sign.
A local-feeling service desk your team reaches fast, where tickets are owned end to end instead of shuffled around.
Managed endpoint detection, email security and staff training — layered protection rather than one product doing everything.
Immutable backups with restores we actually test, because the only backup that counts is one you've brought back.
Microsoft 365 migration and setup, plus the licence review that usually finds capacity you're paying for and not using.
Wired, wireless and firewall work designed around the building you have across Halton, not a generic network drawing.
Budget, roadmap and technology decisions — the strategic layer most providers charge extra for and few deliver.
We don't have an office in Burlington itself — our nearest is Mississauga, about 30 minutes away, and that's where onsite visits are dispatched from. Remote support is immediate regardless of geography, and we'd rather be clear about the distinction than imply a local presence we don't have.
For planned work, on the date we agree. For emergencies, as fast as travel from Mississauga allows — realistically about 30 minutes plus dispatch time. Anything more specific gets committed in the agreement, not on a web page.
No. Several Burlington clients began with a single project, such as a server replacement or a Microsoft 365 move, and stayed on afterwards. We would rather earn the renewal than lock you in.
Yes. Plenty of Halton manufacturers have one internal IT lead. They keep ownership of the plant systems and user relationships; we add after-hours cover, security monitoring and a second pair of hands for projects.
Managed IT is priced per user, per month, generally $100 to $185 depending on headcount, complexity and how much you want covered. One-off fixes and projects are quoted separately. The full breakdown is in the pricing section below.
Tell us what is getting in the way at your Burlington office. We will tell you honestly whether we are a good fit and what fixing it would involve.
Managed IT from NetFusion Designs is priced per user, per month. Your quote lists exactly what is included and what is not, before you sign anything.
24/7 helpdesk, monitoring, patching, managed security, backup and Microsoft 365 administration. The range depends on scope.
Critical issues get an engineer within 15 minutes, written into your agreement. Named engineers who know your environment.
No long-term contract. Our own security is independently audited, and the bridge letter is available without an NDA.
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