
Agri-food, manufacturing, and a research economy — Guelph organizations often handle data with more sensitivity than their size suggests.
Ongoing managed IT or a one-off problem — tell us which and we'll respond accordingly.
We won't sell your data or send you marketing you didn't ask for.
Trusted by businesses in Guelph and across North America
Guelph has an unusual concentration of agri-food and research organizations, many of them handling data under agreements they didn't write. The work here often starts with access control and traceability rather than hardware.
Every organization is different, and we'd rather understand yours before recommending anything. The first conversation costs nothing and often ends with us telling you what not to spend money on.
A service desk your Guelph team reaches quickly — our Kitchener office is a short drive up the 7 — with tickets owned to a fix.
Endpoint detection, email security and staff training layered together — sensible protection for manufacturers and agri-businesses alike.
Immutable backups with restores we test, so a failed server or ransomware hit is measured in hours, not days.
Microsoft 365 migration and configuration, plus a licence review that usually finds Guelph firms paying for seats nobody uses.
Wired, wireless and firewall work designed around your building — plant, office and mixed sites each get a plan that fits.
Budget, roadmap and vendor decisions — senior IT strategy, with the Kitchener team close enough to show up in person.
We don't have an office in Guelph itself — our nearest is Kitchener, about 25 minutes away, and that's where onsite visits are dispatched from. Remote support is immediate regardless of geography, and we'd rather be clear about the distinction than imply a local presence we don't have.
For planned work, on the date we agree. For emergencies, as fast as travel from Kitchener allows — realistically about 25 minutes plus dispatch time. Anything more specific gets committed in the agreement, not on a web page.
No. Plenty of clients start with a one-off problem or a short engagement. If the only thing keeping a client is the contract, the relationship has already failed.
Yes — co-managed arrangements are common. Your internal person keeps the relationships and context, and we cover depth, out-of-hours, and the specialisms one person can't reasonably hold.
It depends on headcount, complexity, and how much you want covered. We'd rather scope it properly and give you a real number than publish a per-user figure that turns out not to apply to you.
Tell us what's not working. We'll be honest about whether we're the right fit and what it would realistically involve.