Responsive IT support and fully managed IT for Newmarket businesses — same-day on-site help from our Markham office, a 24/7 helpdesk, and the security, backup and Microsoft 365 management your team needs to stay productive.
Ongoing managed IT or a one-off problem — tell us which and we'll respond accordingly.
We won't sell your data or send you marketing you didn't ask for.
Trusted by businesses in Newmarket, York Region, and across North America
From medical offices near Southlake to firms along Main Street, Newmarket businesses come to us when they want IT that's handled rather than hoped for. We run the helpdesk, lock down security, test the backups and keep Microsoft 365 tidy — with a Markham team close enough to be on-site the same day.
Every organization is different, and we'd rather understand yours before recommending anything. The first conversation costs nothing and often ends with us telling you what not to spend money on.
A service desk your staff can actually reach, with tickets that get owned rather than passed around.
Managed endpoint detection, email security, and awareness training — layered rather than a single product.
Immutable backups with tested restores, because the only backup that counts is one you've restored from.
Migration, configuration, and the licensing review that usually finds you're paying for capability you never switched on.
Wired, wireless, and firewall work designed around the building you have rather than a generic diagram.
Budget, roadmap, and technology decisions — the strategic layer most providers charge for and few deliver.
Our nearest office is Markham at 141 Main Street N, about 25 minutes from Newmarket, and that's where onsite visits are dispatched from. Remote support is immediate regardless of geography, and we're happy to attend in person whenever a problem needs hands on hardware.
For planned work, on the date we agree. For emergencies, as fast as travel from Mississauga allows — realistically about 30 minutes plus dispatch time. Anything more specific gets committed in the agreement, not on a web page.
No. Plenty of clients start with a one-off problem or a short engagement. If the only thing keeping a client is the contract, the relationship has already failed.
Yes — co-managed arrangements are common. Your internal person keeps the relationships and context, and we cover depth, out-of-hours, and the specialisms one person can't reasonably hold.
It depends on headcount, complexity, and how much you want covered. We'd rather scope it properly and give you a real number than publish a per-user figure that turns out not to apply to you.
Tell us what's not working. We'll be honest about whether we're the right fit and what it would realistically involve.
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