Managed IT near you

Managed IT services near you, from a local MSP

Looking for managed IT services near you? NetFusion Designs is a SOC 2 Type II attested managed service provider (MSP) with offices in Toronto, Markham, Kitchener, Mississauga, Pickering and Montreal, plus Winnipeg and Austin. One flat monthly fee from $100–$185 per user covers your helpdesk, security, backup and Microsoft 365, with engineers close enough to come onsite. Serving businesses since 2016.

15 min
Critical response SLA
SOC 2
Type II attested
95%
Same-day resolution
8
Local offices

What managed IT services include

Managed IT replaces break-fix call-outs with one team that monitors, maintains and secures everything for a predictable monthly fee. Here is what is included when you work with NFD.

24/7 monitoring and helpdesk
Servers, laptops and networks are watched around the clock, and your staff can reach a real engineer any time, with critical tickets acknowledged within 15 minutes.
Managed cybersecurity
Managed EDR on every device, MFA on every login, email security and phishing training, run by a SOC 2 Type II attested team.
Backup and recovery
Immutable Canadian backups of servers and Microsoft 365, with restores tested so you know they work before you need them.
Microsoft 365 and cloud
Users, licences, Teams, SharePoint and security settings managed for you, plus Azure or AWS where you need it.
Onsite when it matters
Remote fixes first, and an engineer from the nearest office at your door when hardware, cabling or a new hire needs hands.
Strategy and budgeting
Quarterly reviews and a technology roadmap, so upgrades are planned and budgeted instead of emergencies.

How switching to a managed service provider works

  • Send your requirements. Tell us your team size, your systems and what is not working. No call needed.
  • Written quote. A scoped, per-user price in writing within five business days.
  • Onboarding plan. We document your environment, coordinate with your current provider and schedule the cut-over.
  • Security baseline. MFA, EDR, backups and patching brought up to standard in the first 30 days.
  • Named engineers. 2 to 4 engineers who know your business, working from the office nearest you.
  • Quarterly reviews. Service reports, a technology roadmap and budget planning every quarter.

FAQ about managed IT services near you

How do I find managed IT services near me?

Look for a managed service provider with an office within driving distance, a written response SLA and independently audited security. NFD has offices in Toronto, Markham, Kitchener, Mississauga, Pickering and Montreal, plus Winnipeg and Austin.

How much do managed IT services cost?

NFD charges a flat monthly fee from $100 to $185 per user, depending on scope. Hardware, licences and projects are quoted separately, in writing.

What is the difference between managed IT and break-fix?

Break-fix means paying per incident after something fails. Managed IT means a fixed monthly fee for proactive monitoring, maintenance, security and support, so most problems are prevented instead of repaired.

Can you take over from our current IT provider?

Yes. We document your environment, coordinate the handover with your current provider and plan the cut-over so there is no gap in support.

Will we still work with the same engineer?

Yes. Every client has 2 to 4 named engineers with a documented rotation. Your team knows their names. There is no ticket-lottery routing.

Get managed IT services near you

Send us your requirements and we will reply with a written proposal and price within five business days. No call required.