TL;DR
- Ontario 2026 managed IT services quotes typically run $130 to $250 per user per month.
- The band widens with security depth, response time SLA, and SOC 2 attestation.
- 10-user firms typically pay $1,300 to $2,500 monthly.
- 100-user firms typically pay $13,000 to $25,000 monthly, before hardware, licences, and projects.
- Get every quote itemized: base service, security add-ons, backup, on-site hours.
This is a plain-numbers guide for Ontario businesses shopping for managed IT services in 2026. It uses real market bands, itemizes what is included versus what costs extra, and shows the math for 10, 25, 50, and 100-user firms.
Three tiers cover almost every Ontario quote you will receive:
Every capable Ontario MSP includes the following in their base per-user rate:
Watch for these in the quote:
| Company size | Standard tier (monthly) | Premium tier (monthly) | Standard tier (annual) |
|---|---|---|---|
| 10 users | $1,300-$2,000 | $2,000-$3,000 | $15,600-$24,000 |
| 25 users | $3,250-$5,000 | $5,000-$7,500 | $39,000-$60,000 |
| 50 users | $6,500-$10,000 | $10,000-$15,000 | $78,000-$120,000 |
| 100 users | $13,000-$20,000 | $20,000-$30,000 | $156,000-$240,000 |
These are the per-user managed IT service fees. They exclude hardware, Microsoft 365 licences, project work, and on-site hours above the monthly cap.
A SOC 2 Type II attested MSP typically quotes 15% to 25% higher than an unattested one at the Standard tier. Why: SOC 2 controls require documented monitoring, evidence collection, quarterly access reviews, and a formal incident response process. Those cost the MSP money, and they include work you would otherwise pay for separately (compliance evidence pack, cyber insurance evidence, enterprise-customer questionnaires).
If your firm has any of: an enterprise customer asking for SOC 2, a cyber insurance renewal coming up, a compliance audit (CPA PPR, PHIPA, ISO), a public sector contract with Bill 194 obligations - the SOC 2 premium pays for itself.
Before comparing dollar figures, verify these are in writing on every quote:
Pro Tip: Ask each MSP to itemize their quote into these four buckets: base service, security add-ons, backup, on-site hours. It turns a confusing comparison into a five-minute exercise.
NFD is a SOC 2 Type II attested Ontario MSP, and our managed IT is quoted from $100 to $185 per user per month depending on scope, below the typical premium band above. Our quotes itemize base service, security add-ons, backup, and on-site hours as separate lines. Onboarding is a fixed cap, not time-and-materials. 30-day notice, no multi-year lock-in for firms under 100 users.
If you want a scoped quote for your firm, send us your requirements at nfd.ca/contact-us or email info@nfd.ca and we will reply with a written quote. No call required.
$130 to $250 per user per month, depending on security depth, SLA, and SOC 2 status.
24/7 helpdesk, monitoring, patching, EDR, email security, MFA, backup, Microsoft 365 admin. Hardware, licences, migrations, and on-site hours above cap are extra.
Yes, typically 15% to 25% higher, but bundles evidence for cyber insurance, enterprise sales, and audits.
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